Portom International Hokkaido | Hotel in Chitose

| 9.5 (836 Reviews) |  1 Bathroom  11 Guests
Chitose Hotel | Portom International Hokkaido

Hotel in Chitose

Portom International Hokkaido is a luxury 5-star hotel located in Chitose, directly connected to New Chitose Airport. The hotel features a fitness centre, bar, restaurant, 24-hour front desk, concierge service, and complimentary Wi-Fi throughout the property. Guests can also enjoy the hotel’s hot spring bath and sauna, offering a relaxing and refined stay experience. Conveniently situated just 100 metres from New Chitose Airport Onsen, the hotel is also within easy reach of popular attractions such as Salmon Hometown Chitose Aquarium (15 km), Northern Horse Park (15 km), and Lake Shikotsu (42 km). New Chitose Airport is located only a few steps away from the property. Recognized internationally for its exceptional hospitality, Portom International Hokkaido was ranked 9th in the world in the “World’s Best Airport Hotels 2026” category and 4th in Asia in the “Best Airport Hotels in Asia 2026” category at the prestigious “World Airport Awards 2026,” presented by the UK-based Skytrax. As a gateway to Hokkaido, the hotel is dedicated to providing guests with a unique stay inspired by culture, art, and Japanese aesthetics. Throughout the property, guests can discover carefully curated artworks and elegant spaces while experiencing the rich food culture, traditions, and spirit of Hokkaido.

Portom International Hokkaido is located in Chitose.

This 169 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Laundry, Designated Smoking Area, Accessibility, and several others. This is a 5 star rated property and has over 836 reviews with the average score of 9.5 . Coming to Chitose and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 169 Bedrooms Hotel if you want to learn more about this place in Chitose. These details are authentic, as they are provided by our partner, booking.com.

This Portom International Hokkaido in Chitose is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Portom International Hokkaido”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more

Amenities

Air Conditioner
Designated Smoking Area
Accessibility
Security/Safety
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Bar
  • Restaurant
  • Coffee house on site
Activities
  • Hot spring bath
  • Fitness center
  • Massage
  • Public Bath
  • Sauna
  • Spa
General
  • Non-smoking rooms
  • Wifi in all areas
  • Heating
  • Smoke-free property
  • Air conditioning
  • Soundproof rooms
  • Designated smoking area
  • Safe
  • Elevator
Guest Services
  • Suit press
  • Daily housekeeping
  • 24-hour front desk
  • Laundry
  • Concierge
  • Private check-in/out
  • Baggage storage
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Security/Safety
  • CCTV outside property
  • Key card access
  • 24-hour security
  • Smoke alarms
  • Security alarm
  • CCTV in common areas
  • Fire extinguishers
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Access to healthcare professionals
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Face masks for guests available
  • Process in place to check health of guests
  • Thermometers for guests provided by property
  • Staff follow all safety protocols as directed by local authorities
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
8.65
Location:
9.48
Staff:
9.79
Facilities:
9.73
Comfort:
9.83
Cleanliness:
9.81
Kwong
May 26, 2026 07:00:00 AM
Review Score:   10
Singapore
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: Feels very new and stylish. Both rooms were very spacious. The facilities were modern and well-equipped. The onsen was a very nice touch. Wish we could stay longer to enjoy the hotel and facilities more.
Negative: It is quite pricey.
Summary: Very convenient, modern and well-equipped airport hotel
See All Reviews

Room Arrangement

Room Info Facilities
Superior Twin Room - Non-Smoking
Room Type: Twin
Room Size: 43 m2
2 Twin bed(s) Bed
Superior Twin Room - Non-Smoking

Food & Drink

Bottle of water, Minibar

Bathroom

Conditioner, Shower, Toilet paper, Toilet, Bathtub or shower, Hairdryer, Towels, Body soap, Toothbrush, Bathtub, Slippers, Shampoo, Free toiletries, Bathrobe, Bidet

General

Trash cans, Suit press, Soundproof, Key card access, Heating, Smoke Alarm, Air conditioning, Carpeted, Safe, Iron

Media & Technology

Telephone, Flat-screen TV, TV, Satellite channels

Kitchen

Coffee machine, Refrigerator, Electric kettle

Living Area

Sofa

Services

Wake-up service

Bedroom

Wardrobe or closet, Alarm clock

Accessibility

Upper floors accessible by elevator

Room amenities

Feather pillow, Socket near the bed, Pajamas

Layout

Window

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation
Junior Suite Twin - Non-Smoking
Room Type: Twin
Room Size: 63 m2
2 Full bed(s) Bed
Junior Suite Twin - Non-Smoking

Food & Drink

Bottle of water, Minibar

Bathroom

Conditioner, Shower, Toilet paper, Toilet, Bathtub or shower, Hairdryer, Towels, Body soap, Toothbrush, Bathtub, Slippers, Shampoo, Free toiletries, Bathrobe, Bidet

General

Trash cans, Suit press, Soundproof, Key card access, Heating, Smoke Alarm, Air conditioning, Carpeted, Safe, Iron

Media & Technology

Telephone, Flat-screen TV, TV, Satellite channels

Kitchen

Coffee machine, Refrigerator, Electric kettle

Living Area

Sofa

Services

Wake-up service

Bedroom

Wardrobe or closet, Alarm clock

Accessibility

Upper floors accessible by elevator

Room amenities

Feather pillow, Socket near the bed, Pajamas

Layout

Window

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation
Junior Suite Double - Non-Smoking
Room Type: Double
Room Size: 63 m2
1 King bed(s) Bed
Junior Suite Double - Non-Smoking

Food & Drink

Bottle of water, Minibar

Bathroom

Conditioner, Shower, Toilet paper, Toilet, Bathtub or shower, Hairdryer, Towels, Body soap, Toothbrush, Bathtub, Slippers, Shampoo, Free toiletries, Bathrobe, Bidet

General

Trash cans, Suit press, Soundproof, Key card access, Heating, Smoke Alarm, Air conditioning, Carpeted, Safe, Iron

Media & Technology

Telephone, Flat-screen TV, TV, Satellite channels

Kitchen

Coffee machine, Refrigerator, Electric kettle

Living Area

Sofa

Services

Wake-up service

Bedroom

Wardrobe or closet, Alarm clock

Accessibility

Upper floors accessible by elevator

Room amenities

Feather pillow, Socket near the bed, Pajamas

Layout

Window

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation
Suite - Non-Smoking
Room Type: Suite
Room Size: 63 m2
2 Queen bed(s) Bed
Suite - Non-Smoking

Food & Drink

Bottle of water, Minibar

Bathroom

Conditioner, Shower, Toilet paper, Toilet, Bathtub or shower, Hairdryer, Towels, Body soap, Toothbrush, Bathtub, Slippers, Shampoo, Free toiletries, Bathrobe, Bidet

General

Trash cans, Suit press, Soundproof, Key card access, Heating, Smoke Alarm, Air conditioning, Carpeted, Safe, Iron

Media & Technology

Telephone, Flat-screen TV, TV, Satellite channels

Kitchen

Coffee machine, Refrigerator, Electric kettle

Living Area

Desk, Sofa

Services

Wake-up service

Bedroom

Wardrobe or closet, Alarm clock

Accessibility

Upper floors accessible by elevator

Room amenities

Feather pillow, Socket near the bed, Pajamas

Layout

Window

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation
Superior Triple Room - Non-Smoking
Room Type: Triple
Room Size: 43 m2
3 Twin bed(s) Bed
Superior Triple Room - Non-Smoking

Food & Drink

Bottle of water, Minibar

Bathroom

Conditioner, Shower, Toilet paper, Toilet, Bathtub or shower, Hairdryer, Towels, Body soap, Toothbrush, Bathtub, Slippers, Shampoo, Free toiletries, Bathrobe, Bidet

General

Trash cans, Suit press, Soundproof, Key card access, Heating, Smoke Alarm, Air conditioning, Carpeted, Safe, Iron

Media & Technology

Telephone, Flat-screen TV, TV, Satellite channels

Kitchen

Coffee machine, Refrigerator, Electric kettle

Living Area

Sofa

Services

Wake-up service

Bedroom

Wardrobe or closet, Alarm clock

Accessibility

Upper floors accessible by elevator

Room amenities

Feather pillow, Socket near the bed, Pajamas

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Portom International Hokkaido pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Portom International Hokkaido?

Check-in time for Portom International Hokkaido starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Portom International Hokkaido have a swimming pool?

No, this Portom International Hokkaido does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Portom International Hokkaido?

Best-rates for the Portom International Hokkaido starts from $347 per night with includes Spa, Restaurant, Hot Tub, Laundry, Designated Smoking Area, Accessibility, Fireplace/Heating, Bar, Guest Services, Child Friendly, Internet, Air Conditioner, Security/Safety, Wellness Facilities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Portom International Hokkaido a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Portom International Hokkaido wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Portom International Hokkaido has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Portom International Hokkaido?

Based on the information reported by the owner or manager, the Portom International Hokkaido indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Portom International Hokkaido?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD347
You will be redirected to  
Hot Deal - It has been viewed 86 times today
Not the right fit? Check out our other properties in Chitose
Twinberry CHITOSE From US $115
         

|
9.2 (62 Reviews)
Apartment
  • Air Conditioner
  • Security/Safety
  • Child Friendly
SECLUSION Chitose MS102 From US $121
         

|
10.0 (2 Reviews)
Apartment
  • Air Conditioner
  • TV
  • Security/Safety
Satisfy サティスファイ From US $79
         

|
8.8 (65 Reviews)
Apartment
  • Air Conditioner
  • Accessibility
  • Security/Safety
SERAPHIC 千歳MS101 From US $155
         

|
8.8 (16 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Security/Safety
GRAN HILLS 105/Chitose City Hokkaidō From US $142
         

Nomad Stay Chitose From US $193
         

|
8.8 (13 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Transportation/Shuttle
GRAN HILLS 101/Chitose City Hokkaidō From US $140
         

GRAN HILLS 405/Chitose City Hokkaidō From US $139
         

New
Apartment
  • Air Conditioner
  • TV
  • Wheelchair Accessible
GRAN HILLS 202/Chitose City Hokkaidō From US $139
         

GRAN HILLS 102/Chitose City Hokkaidō From US $139
         

GRAN HILLS 103/Chitose City Hokkaidō From US $137
         

GRAN HILLS 205/Chitose City Hokkaidō From US $137
         

GRAN HILLS 302/Chitose City Hokkaidō From US $134
         

New
Apartment
  • Air Conditioner
  • TV
  • Wheelchair Accessible
GRAN HILLS 402/Chitose City Hokkaidō From US $129
         

New
Apartment
  • Air Conditioner
  • TV
  • Security/Safety
GRAN HILLS 301/Chitose City Hokkaidō From US $129
         

New
Apartment
  • Air Conditioner
  • TV
  • Wheelchair Accessible
GRAN HILLS 403/Chitose City Hokkaidō From US $128
         

New
Apartment
  • Air Conditioner
  • TV
  • Wheelchair Accessible
GRAN HILLS 303/Chitose City Hokkaidō From US $118
         

New
Apartment
  • TV
  • Wheelchair Accessible
  • Accessibility
SENTIMENT/Chitose City Hokkaidō From US $115
         

New
Apartment
  • Air Conditioner
  • TV
  • Security/Safety
GRAN HILLS 203/Chitose City Hokkaidō From US $110
         

GRAN HILLS 401/Chitose City Hokkaidō From US $107
         

New
Apartment
  • Air Conditioner
  • TV
  • Security/Safety
GRAN HILLS 201/Chitose City Hokkaidō From US $107
         

GRAN HILLS 305/Chitose City Hokkaidō From US $107
         

New
Apartment
  • Air Conditioner
  • TV
  • Wheelchair Accessible