OTARU RETREAT by Onko Chishin | Hotel in Otaru

| 7.8 (15 Reviews) | 6 Bathrooms 23 Guests

Otaru Hotel | OTARU RETREAT by Onko Chishin

Hotel in Otaru

Just a 10-minute walk from Asarigawa Onsen Winter Resort, 小樽旅亭蔵群 Ryokan was created by designer Makoto Nakayama and features relaxing open-air hot-spring baths, a Japanese tea room and a cafe/bar. The spacious rooms are an attractive mix of traditional and modern Japanese design, with comfortable Western-style bedding and toilets. Each includes a private bathroom and fridge with mini-bar. Guests can relax with a fresh cup of green tea and enjoy garden or forest views. 小樽旅亭蔵群’s 24-hour indoor and open-air hot-spring baths overlook the surrounding forest. A comfortable library and sitting room are provided for guests to unwind between baths or after skiing. A breakfast and dinner of Japanese specialties made from local ingredients is served in the dining room and features freshly caught seafood. All drinks throughout the hotel, including alcoholic drinks, are free for hotel guests. Ryokan 小樽旅亭蔵群 is a 15-minute drive from Otaru Ferry Terminal and a 20-minute drive from Otaruchikko Train Station. A free shuttle to and from Otaruchikko Train Station is offered.

OTARU RETREAT by Onko Chishin is located in Otaru.

This 19 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Designated Smoking Area, Wheelchair Accessible, Transportation/Shuttle, and several others. This is a 5 star rated property and has over 15 reviews with the average score of 7.8 . Coming to Otaru and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 19 Bedrooms Hotel if you want to learn more about this place in Otaru. These details are authentic, as they are provided by our partner, booking.com.

This OTARU RETREAT by Onko Chishin in Otaru is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “OTARU RETREAT by Onko Chishin”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Sports/Activities

Skiing

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Coffee house on site

Restaurant

Wine/Champagne

Kids' meals

Special diet meals (on request)

Parking

Parking

Free parking

Private Parking

Activities

Temporary art galleries

Skiing

Hot spring bath

Entertainment

Indoor play area

General

Breakfast

Guest Services

Baggage storage

Room service

Shared lounge/TV area

24-hour front desk

Shuttle service

Daily housekeeping

Suit press

Fax/Photocopying

Shuttle service (free)

Invoice provided

Internet

Wifi

Internet

Free Wifi

Outdoors

Terrace

Sun deck

Picnic area

Security/Safety

Smoke alarms

Key access

CCTV outside property

Security alarm

Fire extinguishers

24-hour security

CCTV in common areas

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation disinfected between stays

Property cleaned by professional cleaning companies

Guest accommodation sealed after cleaning

Guests have the option to cancel any cleaning services for their accommodation during their stay

Use of cleaning chemicals that are effective against coronavirus

All plates, cutlery, glasses, and other tableware sanitized

Breakfast to-go containers

Delivered food covered securely

Physical distancing in dining areas

Access to healthcare professionals

Process in place to check health of guests

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Thermometers for guests provided by property

First aid kits available

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and common areas

Physical distancing rules followed

Cashless payment available

Skiing

Ski storage

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Payment Policy

Credit card required

Pet Policy

Pets are not allowed

Advance reservations are required for the japanese tea room, guests wishing to use the hotel shuttle to/from otaruchikko train station must notify the hotel at least 1 day in advance. same-day requests are not honored. the shuttle runs at 14:45, 15:45 and 16:45, please note that there are no restaurants around the property. the nearest one is a 30-minute drive. guests are recommended to book with breakfast and dinner, to eat dinner at the property, a reservation must be made at time of booking (charges apply). hotel cannot provide dinner when the meal is requested upon arrival. you must check in before 18:00 to eat dinner at the property. guests who check in after this time may not be servd dinner, and no refund will be given, guests are requested to inform the property in advance, of a telephone number where they can be reached on their arrival day. contact details can be found in the booking confirmation.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Kim

Jan 5, 2026 08:00:00 AM

Review Score: 10

Taiwan, Province of China

Reviewer Type: Family With Children

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Suite Room Type: Suite Room Size: 72 m² 1 Twin bed(s) Bed 2 Full bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Private bathroom, Toilet, Free toiletries, Towels, Bidet, Toilet paper, Shampoo, Conditioner, Spa tub, Shower, Body soap, Slippers, Hairdryer, Bathtub, Toothbrush, Bathtub or shower General Safe, Smoke Alarm, Key access, Carbon monoxide detector, Heating, Soundproof, Trash cans, Fire extinguisher, Hypoallergenic, Carbon monoxide sources, Air conditioning Media & Technology Flat-screen TV, TV, Telephone Services Wake-up service/Alarm clock Activities Hot tub Kitchen Wine glasses, Electric kettle, Refrigerator, Coffee machine Living Area Sitting area, Desk, Sofa View Quiet street view, Inner courtyard view, View Bedroom Wardrobe or closet, Linens, Alarm clock Accessibility Upper floors accessible by stairs only, Entire unit located on ground floor Room amenities Clothes rack, Socket near the bed, Pajamas Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Junior Suite Room Type: Suite Room Size: 70 m² 3 Twin bed(s) Bed 1 Sofa bed Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Private bathroom, Toilet, Free toiletries, Towels, Bidet, Toilet paper, Shampoo, Conditioner, Spa tub, Shower, Body soap, Slippers, Hairdryer, Bathtub, Toothbrush, Bathtub or shower General Safe, Smoke Alarm, Key access, Carbon monoxide detector, Heating, Soundproof, Trash cans, Fire extinguisher, Hypoallergenic, Carbon monoxide sources, Air conditioning Media & Technology Flat-screen TV, TV, Telephone Services Wake-up service/Alarm clock Activities Hot tub Kitchen Wine glasses, Electric kettle, Refrigerator, Coffee machine Living Area Sitting area, Desk, Sofa View Quiet street view, Inner courtyard view, View Bedroom Wardrobe or closet, Linens, Alarm clock Accessibility Entire unit located on ground floor Room amenities Clothes rack, Sofa bed, Pajamas, Socket near the bed Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Two-Bedroom Suite Room Type: Suite Room Size: 70 m² 2 Twin bed(s) Bed 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Private bathroom, Toilet, Free toiletries, Towels, Bidet, Toilet paper, Shampoo, Conditioner, Spa tub, Shower, Body soap, Slippers, Hairdryer, Bathtub, Toothbrush, Bathtub or shower General Safe, Smoke Alarm, Key access, Carbon monoxide detector, Heating, Soundproof, Trash cans, Fire extinguisher, Hypoallergenic, Carbon monoxide sources, Air conditioning Media & Technology Flat-screen TV, TV, Telephone Services Wake-up service/Alarm clock Activities Hot tub Kitchen Wine glasses, Electric kettle, Refrigerator, Coffee machine Living Area Sitting area, Desk, Sofa View Quiet street view, Inner courtyard view, View Bedroom Wardrobe or closet, Linens, Alarm clock Accessibility Upper floors accessible by stairs only, Entire unit located on ground floor Room amenities Clothes rack, Socket near the bed, Pajamas, Tatami (traditional Japanese flooring) Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Superior Twin Room Room Type: Twin Room Size: 70 m² 2 Twin bed(s) Bed 2 Futon bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Private bathroom, Toilet, Free toiletries, Towels, Bidet, Toilet paper, Shampoo, Conditioner, Spa tub, Shower, Body soap, Slippers, Hairdryer, Bathtub, Toothbrush, Bathtub or shower General Safe, Smoke Alarm, Key access, Carbon monoxide detector, Heating, Soundproof, Trash cans, Fire extinguisher, Hypoallergenic, Carbon monoxide sources, Air conditioning Media & Technology Flat-screen TV, TV, Telephone Services Wake-up service/Alarm clock Activities Hot tub Kitchen Wine glasses, Electric kettle, Refrigerator, Coffee machine Living Area Sitting area, Desk, Sofa View Quiet street view, Inner courtyard view, View Bedroom Wardrobe or closet, Linens, Alarm clock Accessibility Upper floors accessible by stairs only, Entire unit located on ground floor Room amenities Clothes rack, Socket near the bed, Pajamas, Tatami (traditional Japanese flooring) Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Standard Twin Room Room Type: Twin Room Size: 70 m² 3 Twin bed(s) Bed 1 Futon bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Private bathroom, Toilet, Free toiletries, Towels, Bidet, Toilet paper, Shampoo, Conditioner, Spa tub, Shower, Body soap, Slippers, Hairdryer, Bathtub, Toothbrush, Bathtub or shower General Safe, Smoke Alarm, Key access, Carbon monoxide detector, Heating, Soundproof, Trash cans, Fire extinguisher, Hypoallergenic, Carbon monoxide sources, Air conditioning Media & Technology Flat-screen TV, TV, Telephone Services Wake-up service/Alarm clock Activities Hot tub Kitchen Wine glasses, Electric kettle, Refrigerator, Coffee machine Living Area Sitting area, Desk, Sofa View Quiet street view, Inner courtyard view, View Bedroom Wardrobe or closet, Linens, Alarm clock Accessibility Upper floors accessible by stairs only, Entire unit located on ground floor Room amenities Clothes rack, Socket near the bed, Pajamas, Tatami (traditional Japanese flooring) Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Suite with Garden View Room Type: Suite Room Size: 70 m² 2 Twin bed(s) Bed 2 Futon bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Private bathroom, Toilet, Free toiletries, Towels, Bidet, Toilet paper, Shampoo, Conditioner, Spa tub, Shower, Body soap, Slippers, Hairdryer, Bathtub, Toothbrush, Bathtub or shower General Safe, Smoke Alarm, Key access, Carbon monoxide detector, Heating, Soundproof, Trash cans, Fire extinguisher, Hypoallergenic, Carbon monoxide sources, Air conditioning Media & Technology Flat-screen TV, TV, Telephone Services Wake-up service/Alarm clock Activities Hot tub Kitchen Wine glasses, Electric kettle, Refrigerator, Coffee machine Living Area Sitting area, Desk View Quiet street view, Inner courtyard view, View Bedroom Wardrobe or closet, Linens, Alarm clock Accessibility Entire unit located on ground floor Room amenities Clothes rack, Socket near the bed, Pajamas, Tatami (traditional Japanese flooring) Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer

FAQ's

Is this Otaru hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Otaru hotel?

Check-in time for Otaru hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Otaru hotel have a swimming pool?

No, this Otaru hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Otaru hotel?

Best-rates for the Otaru hotel starts from $717 per night with includes Fireplace/Heating, Breakfast, Designated Smoking Area, Wheelchair Accessible, Transportation/Shuttle, Skiing, Restaurant, Guest Services, Entertainment, Hot Tub, Parking, TV, Security/Safety, Sports/Activities, Bar, Internet, Air Conditioner, Balcony/Terrace, Accessibility, Child Friendly, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Otaru hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Otaru hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Otaru hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Otaru hotel?

Based on the information reported by the owner or manager, the Otaru hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Otaru hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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